What size should I buy?

If you are not quite sure which size is right for you, refer to our size guides. They are located alongside the available sizes for each product. For any additional questions, contact us . We can help you choose the best size for your preferred fit.

When can I expect my order?

Orders are usually processed within 1-3 working days. Standard delivery typically takes 8-12 working days after dispatch, depending on your location. You can track your order from your confirmation email.

Can I cancel my order?

Once an order is placed, we are unable to guarantee changes or cancellations because processing can begin quickly. If your item is eligible for return, you can return it after delivery under our returns policy. Customers are responsible for return postage to our UK return address. If you have any additional questions, please use our contact form.

Can I return my order?

Eligible items can be returned within 30 days. Please contact us first so we can provide the correct UK return address. Customers are responsible for return postage, and items must meet the conditions in our returns policy.

Do you ship overseas?

Yes, we ship to the UK and selected international destinations where shipping is available at checkout. Shipping costs, where applicable, are shown before you complete your order. We run seasonal promotions, so stay tuned by signing up to our newsletter.

Shipping Policy

Delivery Information

We aim to make ordering from Crown & Envy simple, clear, and reliable.

Standard Delivery

Once an order is placed, we normally take 1 to 3 working days to process it.
After your order has been processed and dispatched, delivery usually takes around 8 to 12 working days.
Delivery times can vary during busy periods or where there are courier, supplier, customs, or other third-party delays.

Shipping Costs

Standard shipping is free on every order.
There is no minimum order value required for free standard shipping.

Placing An Order

Choose the product, size, colour, and quantity you would like to buy.
Add the item to your cart and check that the correct variant has been selected.
Continue to checkout and enter your delivery details carefully.
Review your order and delivery address before completing payment.
After your order is placed, you will receive an order confirmation by email.

Tracking Your Order

When tracking information becomes available, it will be sent to the email address used at checkout. You can also use the order tracking page linked on our store.

Questions About Delivery

If you have any questions about an order, please contact us at info@crownandenvy.com with your order number and we will be happy to help.

30-Day Returns

We want every order to feel considered from checkout to delivery. Eligible items can be returned within 30 days, provided they meet our returns policy.

Customers are responsible for return postage to our UK return address. Please contact us before sending your return so we can provide the correct details.